Remote shopping

ご自宅からゆっくりとお買い物をお楽しみいただける、ビデオ通話を用いたオンラインサービスを行なっております。
ご購入いただいた商品に関するご質問などもお受けしておりますので、お気軽にご利用ください。

■通話開始時より画面オフをご希望の場合は「Instagram / ビデオチャット」のご利用がおすすめです。
※LINEの場合、ビデオ通話に切り替える際に一度だけ画面がオンになります。その後は画面オフのままでご利用いただけます。

■通話料は無料ですが、ご利用の環境により通信料が発生します。
その場合の通信料はお客様のご負担となります。(Wi-Fi環境下でのご利用を推奨しております。)

[Cancellation and change of ordered products]
Please contact us by email within 7 days after the product arrives.
Please note that we cannot accept returns for custom-ordered items or if the image is different.
See here for details.

[Delivery time]
・In-stock items will be delivered in about a week.

・If you have an urgent need for delivery, it depends on the situation at the time, but if you contact us, we will do our best to accommodate you.

・For order items, the delivery date is stated in the product details.

*Delivery may be delayed during long holidays such as year-end and New Year holidays and summer holidays.
*If you purchase made-to-order products (and repair products such as size changes) and stock products together, they will be shipped together at the delivery date of the made-to-order products.

[Shipping fee]

<Jewelry>

Domestic delivery

Free shipping for purchases over 30,000 yen (excluding tax)

<Mirror>

*Mirror is for domestic delivery only.

Small size

Large size